Freight Broker · U.S. / Canada / Mexico

Your freight broker, from quote through delivery

Work directly with Jay Rock at UCW Logistics to arrange dry van, refrigerated, flatbed and other freight across the U.S., Canada and Mexico.

Request a Freight Quote Talk to Jay

Start with your pickup and delivery locations, what you’re shipping and when it needs to move. Send what you know. Jay will review the details with you.

Unsure what to book? Compare freight equipment

Freight equipment including a dry van, refrigerated trailer, flatbed, box truck and cargo van.

Jay Rock at his freight desk, with load lists and a route map on three monitors.

Jay Rock, your freight broker

If pickup slips or delivery timing changes, I’ll tell you what happened, what I’m doing about it and when you’ll hear from me again.

Brokerage through UCW Logistics · USDOT 2444076 · MC 841454. Contracts, carrier agreements and insurance sit with UCW Logistics.

About Jay Customer feedback Carrier checks Call or text 520-394-7400

UCW Logistics Brokerage heritage & recognition

100+ years Family-business heritage
Roots dating to 1925

7-time honoreeInc. 5000
Most recent: 2025

What customers say

“I’ve been shipping freight for over 15 years, so I know the difference great service makes. That’s why I only use Freight Command Center and Robo Load Builder. They consistently provide the best quotes, the fastest service, and an experience that stands above the rest.
Jay, you’ve done an outstanding job, and it shows. As a customer, I truly appreciate the dedication and attention to detail. Keep up the great work!”

Teresa B.Customer, Custom Copper Works

Find the right equipment

What are you shipping?

Choose the description that fits your load. You can change the equipment on your quote request.

Palletized or boxed freight

Dry van · The default for palletized, boxed and non-perishable freight. Enclosed and weather-protected, usually loaded at a dock by forklift.

Request a dry van quote See dry van equipment details

Temperature-sensitive freight

Refrigerated / reefer · For freight that has a temperature requirement — fresh, frozen, or protect-from-freeze. The temperature, the setting mode and pre-cooling all need to be agreed up front.

Request a refrigerated quote See refrigerated equipment details

Freight that needs open-deck loading

Flatbed · For freight loaded from the side or overhead by crane or forklift, or too large for an enclosed trailer. Securement and weather protection are part of the conversation.

Request a flatbed quote See flatbed equipment details

Smaller shipment? Box truck / straight truck or Sprinter-style cargo van may fit your needs. Compare all equipment options.

Crossing a border? See what to prepare for U.S.–Canada freight or U.S.–Mexico freight.

Robo Load Builder load record showing shipment details, carrier activity, documents and status timeline. — Sample load record: customer and carrier identities, contact details and pricing are replaced with fictional sample data. This demo shows the app under its earlier Freight Command Center name; the app is now called Robo Load Builder.

See how we work

From your first details to delivery

Share what you know. We clarify the requirements, arrange coverage and follow through on delivery.

Freight coordinator reviewing shipment details and route information at a desk overlooking a loading dock.

Share your shipment
Send your pickup, delivery, freight and timing. We ask about any missing details that matter.
Discuss requirements and options
We review equipment, timing and loading access with you before arranging the move.
Coordinate the freight
We work with carriers on coverage and coordinate the confirmed shipment details.
Communicate and follow up
We stay in touch through pickup, delivery and the final paperwork.

What you’ll hear if pickup is delayed

Sample shipper update

The truck missed its pickup appointment. I’ve asked the carrier for a revised arrival time and I’m checking the dock’s next opening. I’ll update you by 2 p.m., even if I’m still waiting on confirmation.

Jay requests Trucker Tools tracking on each load and shares the link once active. Trucker Tools updates depend on activation, permissions, connectivity and service availability; uninterrupted tracking is not guaranteed.

Freight coordinator taking a shipment update call with load details open on screen and a trailer at the dock.

Shipping resources

Useful before your next shipment

All resources →

Quoting

What information do you need for a freight quote?

What to send for a freight quote, even when some details are still missing.

Pricing

How are truckload freight rates actually calculated?

How lane, capacity, equipment and timing shape a truckload rate.

Shipping problems

Something went wrong with my shipment. What do I do?

First steps for a missed truck, late freight, damage or a possible claim.

Ready to move freight?

What happens after you request a quote?

Jay reviews your shipment, asks about any missing details, and talks through equipment and timing with you.

Request a Freight Quote

Prefer to talk it through?

Jay Rock
Freight Broker · UCW Logistics website (opens in a new tab)

Already arranging your first shipment? Set up your UCW customer account and name Jay Rock as your contact.

UCW Logistics · Greenville, SC · MC 841454 · USDOT 2444076
Freight Command Center is Jay Rock's freight service brand. Robo Load Builder is proprietary software Jay developed to support the workflow behind it and is not a UCW Logistics product. Freight brokerage services are provided through UCW Logistics.

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